Devo SOC Performance ReportTM shows

As the 2020 Devo SOC Performance ReportTM shows, SOC analyst burnout is a huge problem. This year, 78% of those surveyed said working in a SOC is “painful,” up 8 percentage points from 2019. And 75% of respondents cited heavy workload as the number-one reason for SOC analyst burnout.

A SOC is only as good as the analysts who work in it. Alleviating the enormous pressure on SOC analysts is a crucial component of security transformation. CISOs know that when it comes to operating a successful SOC, technology is important but people are the key. Simply put: people matter.
Visibility:

The next priority for CISOs is ensuring their teams have visibility into the environment they’re responsible for protecting. CISOs strive to provide technologies that enable people to do their jobs well. And the first thing those technologies must deliver is visibility. SOC analysts can’t secure what they can’t see.

According to the new Devo eBook Building the Modern SOC, the first step to achieving full visibility is to centralize all of your organization’s security data. The place to do this most effectively is the cloud. Analysts need high-fidelity detections that focus on the known, the unknown, and the specific entities involved in a threat. High-fidelity detections give analysts what they deserve—data they can actually use to see and stop the threats that matter most to your organization quickly and accurately. Visibility is the vital ingredient that enables analysts to extract intelligent insights from your data.

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