defined requirements of DevOps

Generative bots are suitable for delivering answers as compared to inquiry for additional information. The generative bots also avoid the need for replying with a specific choice from a set of answers. They can take the query with every word and generate responses on the go. Generative bots are capable of addressing complex and unique queries, followed by making a relevant and accurate response.

Therefore, you can clearly notice that domain-specific bots are more suitable for the applications of chatbots in DevOps, especially due to the highly-defined requirements of DevOps use cases. Let us take a look at the different common chatbot use cases before diving into the advantages of chatbots for DevOps.

Retrieval of Logs

One of the foremost uses of chatbots in DevOps directly refers to log retrieval. When support teams want to know the reason of failure of a task, they have to obtain logs from different machines that run multiple services. Generally, support teams have to login or implement SSH access for respective machines and execute Linux/UNIX commands for obtaining the logs. The task seems quite simple, albeit with the concern of repetitiveness. In such cases, chatbots can address the back-end jobs after entering the IP and service name in a machine. Chatbots could access the relevant log files and speed up the process.

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