SharePoint Knowledge Management Capabilities

To turn SharePoint into an effective knowledge management solution, organizations need to integrate the platform with a data classification tool that extends the out-of-the-box capabilities of SharePoint with a more robust search, a true information architecture, and taxonomy and term management.

Netwrix Data Classification makes it possible for IT professionals to classify data swiftly and accurately, and create automated workflows that streamline tasks and protect sensitive information, both on premises and in the cloud. With intelligent automation driven by Netwrix Data Classification, one global consultancy firm can now discover and tag 1,000 files in its SharePoint system every 10 minutes.

For example, a search for the keyword “financial services” might yield results that include a comprehensive report from the office of the CFO containing confidential fiscal data, as well as an internal employee memo that briefly mentions financial services along with a few other areas in passing. Out-of-the-box search treats both documents with equal weight in the search results, even though the CFO report clearly holds more authority and significance. This limitation makes it hard for knowledge workers to use shared content efficiently and productively.

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