work for an IT services provider

I work for an IT services provider and this happened in the year 2011 and in my memory it seems as though it happened just now as I can still very vividly remember the issue. We had a windows server admin and when he was trying to apply a patch to windows server, we still could not figure what he did and neither could he explain what he did but in reality the patch was not applied and on top of it the database got corrupted and brought the operations completely down.

The client immediately called when they could could access the database and it sent us scrambling and luckily we had a good hygiene of backing up the entire server and we were able to restore everything in a matter of ~ 2 1/4 hours – the important lesson for us was not do any manual patching and look for an automated patching solution that can minimize human error.

But superheroes can feel pain as well. Five years ago, we asked brave sysadmins to blow off some steam and complain about their suffering by letting us know what they really hate about their work. The results were both predictable and surprising. Last month, we did the survey again, this time adding three new pain points to the list to reflect today’s IT realities.

MOre Info: what jobs can i get with comptia a+

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